- Introduction: Pearlwort Hotel and Suites Limited (“Hotel”) is committed to providing our guests with satisfactory experience.
2. Refund Eligibility: Guests may be eligible for a refund if:
– The Hotel cancels the booking due to unforeseen circumstances
– The guest cancels the booking in accordance with our Cancellation Policy
3. Refund Procedure: Guests must submit a signed refund request in writing to the Hotel, including proof of payment and booking details.
4. Refund Timeline: Refunds will be processed within Seven (7) days of receiving the refund request.
5. Refund Amount: The refund amount will be the total amount paid by the guest, minus any applicable cancellation fees or charges.
By using the Hotel’s services, you acknowledge that you have read, understood, and agree to our Refund Policy.
Contact Us
If you have any questions or concerns about our Terms and Conditions, Privacy Policy, or Refund Policy, please contact us at:
Pearlwort Hotel and Suites Limited
Behind NECA House located at Plot 7, Impressive Close, Off L.J. Dosunmu Street,
Central Business District, Alausa, Ikeja – Lagos
Phone Number: 09087050001
Email: reservation@pearlworthotels.com
We appreciate your business and look forward to serving you.